Frequently asked questions
Does club condition affect golf club value?
Club condition does matter. Before receiving a quote, you will confirm that your club is not in need of any repairs, dented, cracked, chipped, rattles, and has no non-factory alterations.
How long does it take for my trade-in to be processed?
Consumer trade-in’s can take up to ten (10) business days (Mon-Fri) from the time we receive the club (at our facility), to be processed. After which, a credit or gift certificate is issued.
What if I can’t find my club on the list?
If you do not find your club listed on the drop down selection, then we are not currently accepting trades on that club. Please check back as we update the list often.
Do you accept iron sets?
Yes, we accept Iron sets consisting of 5-8 consecutive clubs. All iron sets must include 5-8 sequential irons. They must have a PW and have matching heads and shafts.
Will I be provided a shipping label for my trade in?
Trade-in clubs will be issued a prepaid shipping label valid only in the United States.
I have many items to trade in. Will you send me a large box?
If you have multiple items please pack sufficiently in a box large enough to accommodate your items. Your local shipping location should have a box large enough for your multiple items.
What if my trade-in does not meet your criteria after being received?
If your trade-in does not meet our acceptance criteria we will do one of the following:
- Return of the product to you
- Disposal of the item if the club is a "no value" item and you agree to its disposal.
What club(s) are not eligible for trade-in and receive zero credit?
Dented, cracked, chipped, rattling clubs. Metal woods with significant sky-marks on the crown. Clubs with cracked or bent shafts. Clubs with non-factory alterations. Wedges with excessive sole wear, groove wear, or dings. Iron sets that do not consist of 5-8 consecutive clubs.
Where do you get the trade-in values?
To make sure you get a great price for your clubs, we use The Golf PriceBook. The Golf PriceBook is the same price book major retailers and pro shops have been using for years. Because of The Golf PriceBook’s experience and knowledge, we are confident you will be receiving an accurate and fair price for your trade.