Product availability for our online store changes regularly. If a product you want is not currently in stock, we encourage you to check back on a regular basis. In the event that a product goes on backorder after you placed your order, we will make every effort to update you. If you have questions about your order status, please use our Order Status Form.
For additional help, please contact Customer Service at 877-860-8624.
The TMaG Websites use physical, electronic and managerial security measures to protect the loss, misuse and alteration of information under our control.
We use Secure Socket Layer ("SSL") connections with 128-bit encryption for certain transactions and confidential data. When you use a secure browser, all information you submit comes to us over the Internet in an encrypted form. Every secure page uses a digital certificate issued by a third-party certification authority. A "site certificate" sits on all secure pages. To view this certificate, click on the image of the closed lock or the solid key on the bottom bar of your browser window.
We monitor system and application activity logs to identify any unusual activity from authorized and/or unauthorized individuals accessing our systems and/or making changes to stored information. We regularly perform preventative system maintenance and monitoring to ensure the security of our data systems.
We maintain our servers in locked facilities with secure access. Backup tapes are retrieved daily and stored by an independent company in a secure, off-site location.
The TMaG Websites do not require you to set up a user ID and password unless you subscribe for some of our special services or create a purchasing account with us. We recommend you do not divulge your password to anyone. TMaG will never ask you for your password in an unsolicited telephone call or email.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit, and you do so at your own risk. You can report network abuse and any risk of security violations to us by emailing firstname.lastname@example.org.
We currently accept all major credit cards. If you experience any difficulties paying during checkout, please contact Customer Service at 1-877-915-5266.
Note: Our policy is to not charge a customer's credit card until your order has shipped.
We do not ship or bill orders to international addresses outside the United States at this time.
Custom Club Orders
Custom Club Orders are now available online for select clubs.
All sales are final for custom golf clubs and equipment. If an error occurred with your order, please contact a Customer Service Agent at 1-866-530-8624
Corporate & Group Sales
Visit our Corporate Sales site at http://customlogo.tmag.com
TaylorMade-adidas Golf Corporate Sales
5545 Fermi Court
Carlsbad, CA 92008-7324
US Toll Free: 800.864.7231
Sales tax is calculated based on the tax laws in the state of the shipping address you provide during checkout. TaylorMade-adidas Golf is required to collect tax from online orders in most states. The tax amount shown during checkout is an estimate. The actual tax will be calculated when your order ships and will be included in your shipping confirmation email. Note that certain states charge different tax amounts depending on the types of items purchased. All taxes collected will be refunded to you if an item is returned, excluding taxes related to shipping and handling charges. If you have questions, please contact Customer Service at 1-877-915-5266.